Last Updated: September 23, 2026
Morocco Transport Agency respects your privacy and is committed to protecting the personal information you provide when using our website, requesting a transfer or tour, or communicating with us.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices and rights available to you.
Website: https://www.moroccotransportagency.com/
Business: Morocco Transport Agency
Location: Marrakech, Morocco
Email: moroccotransportagency@gmail.com
1. Information We Collect
When you contact us or submit a transfer or tour request through our website, we may collect information such as:
- First name
- Last name
- Email address
- Country
- Number of adults
- Number of children
- Transfer name or requested service
- Tour day or travel date
- Flight date
- Arrival date
- Pickup and drop-off information
- Information included in messages you send us
- Other travel information necessary to arrange your requested service
When you communicate with us through WhatsApp, email, or phone, we may also process the information you provide during those communications.
2. How We Use Your Information
We use your personal information only for legitimate business purposes, including:
- Responding to your inquiries
- Preparing transfer or tour quotations
- Confirming and managing bookings
- Arranging transportation and travel services
- Contacting you regarding your booking
- Coordinating pickup, arrival, flight, or tour information
- Processing and confirming deposits
- Providing customer support
- Maintaining the security and functionality of our website
- Complying with applicable legal, accounting, or regulatory requirements
We do not use your personal information for unsolicited marketing.
We do not sell or rent your personal information.
3. Booking Deposits and PayPal
To confirm certain transfers or tours, we may ask customers to pay a small deposit through PayPal.
Payment information submitted directly through PayPal is processed by PayPal according to its own privacy and security practices.
Morocco Transport Agency does not receive or store your full PayPal login details, credit card number, or other complete payment credentials.
We may retain information relating to your payment, such as the payment status, amount, transaction reference, or confirmation where necessary to manage your booking.
The remaining balance for the service is normally paid according to the booking arrangements agreed with the customer.
4. Google Analytics
We use Google Analytics to understand how visitors use our website and to help us improve its performance and content.
Google Analytics may collect technical and usage information such as:
- Pages visited
- Approximate location based on technical information
- Device and browser information
- Time spent on the website
- How visitors reached the website
- Website interactions
We use this information for website statistics and performance analysis and not to send you marketing messages.
Where required by applicable law, analytics cookies will be used only after you provide the appropriate consent through our cookie consent system.
You can reject or manage non-essential cookies through the cookie settings available on our website.
5. Google Maps
Our website may use Google Maps to display locations, routes, or other geographical information.
When Google Maps is loaded, Google may receive technical information about your device and interaction with the map in accordance with Google’s own privacy practices.
Where required, Google Maps or related non-essential technologies may be subject to your cookie or consent preferences.
6. Google reCAPTCHA
We use Google reCAPTCHA on our website forms to help protect our website against spam, automated submissions, fraud, and abuse.
reCAPTCHA may collect certain technical information needed to determine whether a website interaction is being performed by a person or an automated system.
Information processed through reCAPTCHA is handled in accordance with Google’s applicable privacy terms.
7. How We Communicate With You
When you request information or make a booking, we may contact you using the communication details you provide.
This may include:
- Telephone
We use these communication methods primarily to respond to your request and manage your tour, transfer, payment, pickup, or other booking arrangements.
We do not use your information for unrelated promotional marketing without an appropriate legal basis or consent where required.
8. Sharing Your Information
We do not sell your personal information.
We may share limited information where reasonably necessary with trusted third parties involved in providing your requested service, such as:
- Assigned drivers
- Transport or travel service providers
- PayPal for payment processing
- Google for Analytics, Maps, and reCAPTCHA services
- Website hosting or technical service providers
- Professional advisers or authorities when required by law
Only information reasonably necessary for the relevant purpose should be shared.
For example, an assigned driver may receive necessary booking information such as your name, pickup location, travel time, or contact information so that the requested transportation can be provided.
9. International Data Processing
Morocco Transport Agency is located in Morocco and accepts customers from around the world.
Some third-party technology and payment providers we use, including Google and PayPal, may process information using systems or servers located in countries other than your own.
Where applicable privacy laws require safeguards for international transfers of personal information, we aim to rely on appropriate legal and contractual protections provided by the relevant service provider.
10. Legal Bases for Processing
Where laws such as the GDPR or similar privacy legislation apply, we may process personal information based on one or more of the following grounds:
Performance of a contract or steps before entering into a contract:
When you request a price, transfer, tour, or booking, we need certain information to respond to your request and provide the service.
Legitimate interests:
We may process limited information where reasonably necessary for customer service, website security, fraud prevention, business administration, and improvement of our services.
Consent:
Where required, we rely on your consent for technologies such as non-essential analytics cookies.
Legal obligations:
Certain information may need to be retained or processed to comply with applicable accounting, tax, legal, or regulatory requirements.
11. Cookies
Our website may use cookies and similar technologies.
Some cookies may be necessary for the website to function correctly or to provide security features.
Other cookies, including certain analytics cookies, may help us understand website usage.
Where required by applicable law, non-essential cookies will not be activated unless you provide consent.
You can use our cookie settings to accept, reject, or manage optional cookies.
You may also control cookies using your web browser settings.
12. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
For example:
- Booking information may be retained while your booking is active and afterward where necessary for customer service, accounting, legal, tax, or dispute-resolution purposes.
- Inquiry information may be retained for as long as reasonably necessary to respond to and manage the inquiry.
- Payment-related records may be retained where necessary for accounting, legal, or transaction-verification purposes.
- Analytics information is retained according to the retention settings used for our Google Analytics account.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
13. Data Security
We take reasonable technical and organizational measures designed to protect personal information against:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Misuse
- Alteration
- Destruction
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
14. Your Privacy Rights
Depending on where you live and which privacy laws apply to you, you may have rights concerning your personal information.
These may include the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Object to certain processing
- Request restriction of certain processing
- Withdraw consent where processing is based on consent
- Request information about how your personal data is being used
- Request data portability where applicable
Under Moroccan Law No. 09-08, individuals have rights relating to access, rectification, and objection concerning their personal data.
Additional rights may apply to individuals protected by the GDPR, UK GDPR, or other applicable privacy legislation.
To exercise a privacy right, contact us at:
Email: [INSERT YOUR CONTACT EMAIL]
We may need to verify your identity before completing certain requests.
15. Children’s Information
Our services may be booked by adults who are travelling with children.
Our booking forms may request the number of children travelling so that we can arrange an appropriate vehicle or travel service.
We do not intentionally request unnecessary personal information directly from children through our website.
Parents or guardians should provide booking information relating to children where necessary.
16. Third-Party Websites and Services
Our website may contain links to third-party websites or services.
This Privacy Policy applies only to Morocco Transport Agency.
Third parties such as PayPal and Google operate according to their own privacy policies and terms, and we recommend reviewing those policies when using their services.
17. No Marketing or Sale of Personal Data
Morocco Transport Agency does not use customer information for unrelated email, WhatsApp, SMS, or telephone marketing.
We do not sell customers’ personal information to advertisers or other third parties.
If our practices change in the future, this Privacy Policy will be updated and any consent required by applicable law will be obtained.
18. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, technology providers, or legal obligations change.
When we update the policy, we will change the “Last Updated” date shown at the top of this page.
We encourage visitors to review this page periodically.
19. Contact Us
If you have questions about this Privacy Policy, how we process personal information, or if you would like to exercise your privacy rights, please contact:
Morocco Transport Agency
Marrakech, Morocco
Website: https://www.moroccotransportagency.com/
Email: moroccotransportagency@gmail.com